Welcome to the Realis Simulation Customer Support Portal.
RS Account and Registration
RS Account is a Single Sign-On (SSO) user account using auth0
that enables users to securely authenticate using just one set of credentials, to access this site, along with other Realis Simulation services.
For customers with appropriate entitlements these include On-line documentation and the Installer service to download the latest software updates.
Sign up to register
and navigate to Sign up.
As part of the sign-up process, you will receive an email from no-reply@auth0user.net asking you to verify your account.
Once you sign up and are logged in, you will have complete access to the Customer Support Portal,
and as a customer you can use your account to submit support tickets and track their status.
Log in
If you already have an RS Account then simply log in.
Log in
If you are not sure whether you have registered already then simply select the SIGN UP TO REGISTER button and navigate to Sign up.
If your account already exists then it will simply log you in.
Password reset
If you have forgotten your password or would like to reset your password, simple click on the LOG IN button
and navigate to Forgot password? .
You will receive an email from no-reply@auth0user.net asking you to reset your password.